Política de reembolso

Exchange and Returns Policy

 

Returns for a Store Credit

Our policy covers items purchased under 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you an exchange for a store credit. If it has not been 30 days yet it must be returned in the original packaging. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Once it has been approved, then your store credit will be processed to your account within 3-8 business days.

We do our best to be as accurate as possible with descriptions and pictures. If you have specific questions about an item we are happy to try and answer them. Feel free to contact us and ask any questions you may have BEFORE you purchase because all of our items are final sale no refunds or returns accepted. However, due to the nature of retail and internet purchasing, each reason for a return may be different. Therefore, if there is a discrepancy with our item description and the item you received, send us an email within 24 hours of receiving the item (time marked as delivered) and we will try to resolve the problem. If we decide to exchange your item, a store credit will be credited to your account after your items have been received, inspected and accepted. Once approved, we will process the refund within 3-8 business days. Holidays and Weekends are not counted as business days. All Store Credits are good for 30 days only. Please note, Final Sale, Sale Items and Clearance items cannot be returned or refunded.

Sale items (if applicable)

Only regular priced items may be exchanged, unfortunately, sale items cannot be exchanged or returned. 

Exchanges (if applicable)

We only exchange regular priced items for a store credit if they are defective or not as described. All Store Credits are good for 30 days only.